Shipping
VIEW THE LATEST UPDATES FROM AUSTRALIA POST HERE
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FREE SHIPPING WORLDWIDE ON ALL REGULAR ORDERS OVER AU $125 |
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|---|---|---|---|---|
| ORDER VALUE | AUSTRALIA REGULAR MAIL |
AUSTRALIA EXPRESS MAIL |
INTERNATIONAL AIR FREIGHT |
INTERNATIONAL EXPRESS |
| Less than AU $50 | AU $12.95 | AU $19.95 | AU $19.95 | AU $34.95 |
| AU $50 to AU $124.99 | AU $14.95 | AU $24.95 | AU $24.95 | AU $39.95 |
| AU $125 or more | FREE | AU $19.95 | FREE | AU $20.00 |
| Typical Handling | 5-7 business days | 5-7 business days | 5-7 business days | 5-7 business days |
| Typical Delivery Time | 3-10 business days | 3-6 business days | VIEW LINK BELOW | VIEW LINK BELOW |
To view estimated international delivery times please view Australia Post's website here
Please refer to the link above for typical delivery times by country. These are estimated timeframes and may vary due to customs or other factors.
TYPICAL HANDLING & DELIVERY TIMES
Orders are normally dispatched within 5-7 business days of receipt. Please allow approximately 7 business days for Australian delivery to most areas (a little longer for WA and remote areas). Australian Express delivery will typically take 3-6 business days. Please refer to Australia Post's website for delivery estimates here. For your reference, we are shipping out of NSW.
As the reliability and efficiency of mail delivery varies across the world we cannot guarantee these delivery times, they should only be used as a guide.
Some specific countries where there can be extended delays in delivery due to slow and unreliable postal systems include India, the Philippines, Mexico, Brazil, and other South American countries. This is not a comprehensive list but are countries where we have had customer feedback of long delivery time frames. You may need to allow up to 3 months for airmail delivery to these countries. Express courier shipping is recommended in these cases as it should be quicker. However even Express Courier delivery to these countries is still likely to take longer than the general timeframe mentioned above.
AUSTRALIAN GST (Goods and Services Tax)
All default prices displayed on this site are;
- in Australian Dollars $AUS, and
- inclusive of GST where applicable.
GST (Australian Goods and Services Tax) is ONLY applicable where orders are being delivered to Australian addresses, where the GST tax amount is INCLUDED in the total displayed price.
Products being delivered outside Australia do not include any GST amount in the total displayed price or amount paid.
ALTERNATIVE CURRENCIES DISPLAYED
Alternative currencies displayed on this site are provided for the convenience of international customers and are approximate only.
All charges on this site are always made in Australian dollars.
RETURNED PARCELS
If a parcel is returned to us due to an incorrect or incomplete delivery address, an unsuccessful delivery attempt, failure to collect the parcel, or any other issue outside our control, an additional shipping fee will be required before the order can be resent. The reshipping cost will be charged according to the applicable domestic or international shipping rate shown in the tables above, based on the order value and selected shipping method.
This additional shipping fee applies even if the original order qualified for free shipping, as the free shipping offer only applies to the initial delivery attempt.
If you do not wish to pay the additional shipping fee, we can refund the amount paid for the order, less the original applicable shipping cost shown in the tables above.