FAQ

FAQ main image FAQ image

GENERAL FAQ

Q: What currency are the prices listed in?

A: All prices quoted are in Australian dollars.   Your bank/card payment company will convert the charge back to your local currency.   
     
     It is also worth noting that the Aussie dollar is considerably lower in value than the US dollar.

Q: Can I include a gift message when sending to someone else?

A:  Yes, by all means.   Just add it to the delivery instructions box on the order form or email us after placing your order and we will include it in the package.    You can make it as funny as you like (within reason!!).
 

KANGAROO BALLS (SCROTUM) FAQ

Q:  Are these products really created from genuine kangaroo scrotum (balls)?

A: Yes, they are the fair dinkum real thing - kangaroo scrotum hides (although they are stuffed with plaster to make them hard). They are all Australian grown and made. 

Q:  How are these scrotums obtained?

A: They are a by-product of kangaroos that have been have been lawfully culled for meat production and/or to control the size of the population. Harvested and processed in accordance with National Parks and Wildlife Service regulations. 

Q:  Is there a problem taking these overseas or mailing them to friends?

A:  We have shipped these to most major countries over many years and had customers take them personally on their travels and haven't heard of any problems with overseas customs authorities and/or import regulations.


SHIPPING FAQ

Q:  Is it expensive for us to send these to our friends, family or colleagues overseas?

A: No, our shipping charges are very reasonable - between $9.95 and $19.95 depending on destination and total order value, and completely FREE for worldwide airmail delivery on all orders over A$100. An express courier option is also available for quicker international delivery.

Q:  How long will it take to receive my order?

A: Please allow approx 7-10 days for Australian delivery, 14-21 days for international airmail delivery to most countries and 10-14 days for express courier delivery to most countries. There can sometimes be postal or customs delays which are outside of our control.