Important Notice: Temporary Closure

Dear Valued Customers,

At RooBalls Shop, we take great pride in offering you the finest Australian quirky souvenirs and gifts, along with exceptional customer service.

We wish to inform you of an upcoming temporary pause in dispatch operations as we undertake important operational and administrative updates.

From the 26th of May to the 18th of June, dispatch of orders will be temporarily unavailable. However, our website will remain open and orders can still be placed during this period. Any orders received will be processed and dispatched promptly upon our return. Please note, express shipping options will also be unavailable during this time.

While our dispatch team will be unavailable, we will still monitor emails and do our best to respond to enquiries. Response times may be slightly delayed, but we will prioritise urgent matters as they arise.

If you are considering making a purchase, we recommend placing your order as soon as possible to ensure it can be dispatched prior to our temporary closure. Orders received before the pause will be processed as usual. For your peace of mind, should you change your mind during this period, refunds can be requested and will be processed once normal operations resume.

We sincerely appreciate your understanding and ongoing support. We look forward to serving you again as soon as we return.

Thank you for your patience and support.
— The RooBalls Team